Nest Audio doesnt respond to audio playback commands

[rohitrrs]

Hi, I am really frustrated with my Nest Audio and Spotify premium - the Nest does not respond to 'pause' or 'next' to control the spotify stream (my music stream also keeps dropping which is another issue that is frustrating me). The entire functionality of voice in controlling music is non-operational. This works perfectly fine with YouTube. I have tried everything in the book, to reset the device, to unlink, offload, delete and reinstall Spotify - but to no avail. How is it possible such basic functionality is defective on the Nest? I have a nest mini which is cheaper and less 'powerful' and yet that works perfectly fine.

[Jake]

Hey rohitrrs,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey rohitrrs,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey rohitrrs,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey rohitrrs,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake