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Nest Audio will only play first 100 songs in Apple Music playlist

garyagood
Community Member

I have an Apple Music playlist with about 1700 songs, but Nest Audio will only play the first 100 songs in the playlist. When shuffling the playlist, only the first 100 songs ever play. I tried playing the playlist without shuffle and when it finishes the 100th song, it stops playing. I don't have this problem when playing the playlist from iTunes, my iPhone, or Apple Music on the web.

7 REPLIES 7

Jacksoli33
Community Member

I'm having the same issue! Trying to resolve it. Any answers?

No, no answers.

I spoke to a Google support rep back in early Jan 2022. Spent a long time on the phone as she tried to solve this. She even put me on hold while she consulted with another tech. She determined that the issue is not with Apple Music.

Two weeks later, I received an email saying, "Your case is still with the higher tier of support. Sorry for the delay. I'll keep you posted once there are updates from one of our Senior Specialists."

Two weeks after that, I got an email response saying, "As per one of our Senior Specialists, we don't have any information yet about how many songs can be played per music provider. You may reach out to Apple Music support for additional details about it."

I haven't heard anything else. 

So, I spoke with Apple Music support as Google suggested. They said there is no limit on the songs that can be played. I contacted Google again and told them Apple said the issue is not on their end. Google basically said that it's Apple's issue. Frustrated to say the least.

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

garyagood
Community Member

Yes, I am still having this problem.

Jake
Community Specialist
Community Specialist

Hey all,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I did find an article that could be of help. If you have additional questions, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!
 

Best regards,

Jake

Jacksoli33
Community Member

Definitely! 😥 Hopefully google will realize this is an issue which needs to be addressed.