Update on Assistant experience on Nest Speakers & Displays Read more
Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Resolved! Having trouble with Speaker groups? Read this first
Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Troubleshoot setup: Google Nest or Home speaker or display
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
Home devices ignore last word or syllable
There is a fundamental issue with how our Google Home devices parse commands.They ALL regularly actively ignore the last word or syllable that we say. This happens with all of our devices - Google Home Minis, Nest Hub, and Nest Hub 2nd Generation (so...
Resolved! Hub Stuck on grey g screen
I´m from Brazil and my Google Nest Hub 1st gen stucks on G screen, factory reset not helped.Very disappointed!!!
Nest Hub stops playing Youtube video or Spotify Music after about 20 seconds
My 1st gen Nest Hub no longer plays media beyond around 20 seconds. No matter if it is a Youtube video, Facebook video, Spotify audio, it starts playing and after about 20 seconds it stops and goes back to the home screen. It is the same if I share f...
Google Home device will no longer play videos.
When I try to open a video app like YouTube or Netflix on my Google Home I get the message "Sorry, I don't know where to play the video. Please tell me the exact name of the screen." I have never had this problem before. Does anyone know how to fix t...
Nest Hub gen 2 reboots
My brand new Nest Hub gen 2 spontaneously reboots every 2 to 3 days. I've already hard rest it, does the same thing.Device is only two weeks old
Broadcast issue, says there's only one speaker
I have two Sonos speakers set up on Google assistant. When I instruct Google to Broadcast it's says "sorry there are no other speakers connected to your home network"...that's not accurate I have two speakers...one titled bedroom and the other titled...
Google Mini Network Connectivity issue
I Have a Google nest mini that i was using for a while and i had to relocate and got new Router and internet connection.But i couldnt connect my google mini to my new Home internet.Was able to add and heard a sound and while its about to connect with...
LG Speaker issue with Google and Deezer
I posted this issue a couple of weeks ago but due to work committments I was unable to reply. Apologies.I'm still having the same issue with my LG Thinq WK7 speaker hub. The Google assistent works great up to the point where I ask it to play music th...
Nest mini ‘error try again later’
I don’t know why but for the last 24 hours (as of 2 am 15/11/22 AEST) my google nest mini has been not working. Whenever I activate it by ‘hey google’ it either says ‘hmm something went wrong, please try again later’ or ‘there was an error, try again...
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