I have a NEST doorbell and several Google assistants throughout home. When Next doorbell is pressed, I get alert on my phone and it used to notify on the Google assistants so no mater where we were in house, we knew when someone was at front door. The notification settings have not changed. Devices all on same network, using nest home app, all have proper notifications setup both in Google Home App (and on native Nest App). The notifications just stopped on all Google Assistants (but phone still gets them). It used to announce "someone at front door" on all the assistants. I've looked online, read the support phones but nobody has posted this (just more general how to turn on notifications) which I've done of course. Ideas are welcome.
Do you have "Do Not Disturb" turned off on your Nest Hubs, Nest Minis, and Nest speakers? Do you have the "Visitor announcements" option turned on for your doorbell? Are all your Google Nest devices in the same Google Nest "home/structure"?
@MplsCustomer, thanks for the help.
@gillettorg and @Barcalaxy, thanks for posting. I know how it feels when something isn’t working as it should, so let’s get this resolved. You need to turn off the do not disturb so your Nest speakers/ displays can receive notifications when someone rings your doorbell. To turn that off you can say “Hey Google” then “Turn off do not disturb.
Check this helpful link for more information.
Hope this helps.
We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.
I'm just another Google Nest customer. This is strange. All I can think of is to try turning "Visitor announcements" off, then test the doorbell, and then turn it back on. Are you able to watch your doorbell's camera on your Nest Hub Max?
Thank you for doing the steps provided. It would seem we need to isolate this since DnD is off, Visitor Announcement's enabled and you're able to do live view. We now need to factory reset one of your Nest speakers, preferably your Nest Mini, to revert it back to its default and original settings. Here's how. Re-do the setup and make sure all devices are on the same Wi-Fi network. If you have a dual band frequency, choose between the 2.4 GHz or 5 GHz where your Nest Doorbell is.
Tell us how it goes.
Ok, I took two of the Google assistants out and did a factory reset of them. Set them back up in the home app and made sure all setup, but still not working. I was going to try and reboot the NEST doorbell, is the only way to do that the physical tool to unlock it, is there any way to reboot next from either HOME or NEST app?