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Nest Doorbell has no audio/mic on Google Nest Max

LCTS
Community Member

The audio/mic works from the Google Nest / Home mobile app but not from the Google Nest Hub Max device itself. It used to work, not sure what happened. We have Google mesh WiFi if that makes any difference. Are there any settings on this that need to be adjusted? Please advise.

3 REPLIES 3

Juni
Community Specialist
Community Specialist

HI folks,

 

@MikeClark, thanks for the help.

 

@LCTS, thanks for reaching out. I hope you've got the answer you're looking for. If the suggested steps did not work, you can sequential reboot. First, unplug your Nest Hub Max for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.

 

Looking forward to your response.

 

Thanks,

Juni

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Juni's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake