Nest (Google) mini(s) randomly drop Wi-Fi in my bedroom.

[Brad1138]

I've had a Mini in my bedroom for years, about a year ago it started losing Wi-Fi connection often, which is a real pain when you use the mini for an alarm. I pulled a different mini from a room that was never used, and after a few days it started doing the same thing. I tried a new power supply and I thought that was it, but after a month or so it started happening again. It was sitting under a plasma TV, I thought maybe that is the issue, so I factory defaulted it, and moved it across the room. After a week, it started happening again. The Wi-Fi is strong in all rooms, plus I have 3 others (Hubs or Minis), a door bell and thermostat, none of those ever lose signal. I also have 3 Alexas, 1 that sat right next to it under the TV, and they never have problems.  

2 different Minis, 2 different power supplies, 2 different locations in room, all with great Wi-Fi signal.... What the heck could it be?

I think I have 1st gen "Google" mini as apposed to "Nest" mini. Not sure how to tell. 

[LovelyM]

Hello Brad1138, 

Thanks for reaching out. We'd love to help.

A few questions: were there any changes made before the issue happened? How far are your Google Home Mini devices from your Wi-Fi router? What's the Cast firmware version of your speakers?

The Google Home Mini has a flat surface on the bottom, whereas the Google Nest Mini has a wall mount. If you haven't already, you can factory reset the speakers and set them up.

Let me know how it goes.

Best,
Lovely

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Brad1138]

Hello, I guess it is the Home Mini then. About 20 feet, I have my router (TP-Link AC1750) dead center of the house, can't be more than 25-30 feet away. Firmware is 1.56.324896 .  

Thanks

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,
Princess

[Muddi]

Hi Brad1138,

To confirm, have you tried moving your Nest Mini near the router? This will help us further isolate the issue. 

Cheers,

Muddi

[Princesss]

Hi Brad1138,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Brad1138]

Yes, I have. Thanks for the reply.

I think logically it has to be something in the room. Maybe the power or some outside interference. 

It hasn't acted up in over a week now. 

[Princesss]

Hi Brad1138,

Thanks for updating us. I'll keep this thread open for 3 more days so you can monitor your device's behavior. Feel free to respond to this thread as soon as you notice any changes.

Best,
Princess

[Princesss]

Hi Brad1138,

We just want to check, have you had the chance to monitor your device's behavior? Let me know if you notice anything, otherwise we'll be locking the thread shortly.

Best,

Princess

[Princesss]

Hello there,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
 

Best,

Princess