I'm trying to set the photo frame for my mom and it's always switching back to gallery art.
Easy way to reproduce the issue from factory default:
- Create a google account, go in google photo, create only 1 ablum with only 1 portrait photo
- Using google home, Setup your factory default Nets Hub Max in a very basic way, skiping all recognition features such as voice match, face match, ultrasound recognision, do not enable the camera, disable personal results
- Using google home, set up your photo frame on google photo, pick your only album
- other settings in photo frame :
banner notif = hidden
weather = hidden
air quality = hidden
time = show
personal photo data = hidden
google photo portait pictures = show
photo selection = live album
diaporama speed = 30s
weather frog = disable
You should encounter the issue quite quickly.
Can you please try to help me on this issue?
linking @Azarco because you've recently locked a similar thread with people not responding to your questions 😉
Sorry to hear you are having trouble with Photo Frame switching on you. I wanted to jump in, and see if I could be of any help. I did find an article that has more details on what you may be running into. Please let me know if that helps, or if you have any questions from here.
Thank you for your assistance. I've seen this article and it's not helping to fix the bug. The bug will still occur if you follow your article and pick a single album with a single photo in Google Photos for your photo frame.
Would you be able to raise this bug to a technical team or redirect me to some kind of bug report page maybe?
Have a nice day.
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