Nest Home Gen1 keeps crashing almost daily

[tomkiv897]

Since Fuchsia update my Google Home Gen1 display became slow\sluggish and keeps crashing when I play Spotify. It was working fine for few years until recently. I am not seeing any responses from Google on the solution and there are multiple threads for similar problem.

[frances]

Hi Tomkiv897,

Thanks for reaching out. I appreciate you taking the time to try and troubleshoot this issue. I understand your concern, having a device crash daily is frustrating.

I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 7-2197000031346. 

[GarrettDS]

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS