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Nest Hub 2 volume glitches off when broadcasting cable TV

debs27
Community Member

When I want to watch DIRECTV on the hub the volume constantly bounces to off then on and off, like every few seconds. 

5 REPLIES 5

Jake
Community Specialist
Community Specialist

Hey debs27,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

debs27
Community Member

We are still having this issue. 

Azarco
Community Specialist
Community Specialist

Hey debs27,

 

Sorry for the delayed response.

 

If you're still having problem with your Google Nest Hub volume while watching DirectTV, try these steps:

 

  1. Reboot your Nest Hub and router to refresh the connection.
  2. Make sure they're in the same room and connected to the same network.
  3. Reset your Nest Hub to its default settings.

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey debs27,

 

Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey debs27,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex