03-30-2022 05:17 PM
When I ask my Hub to play music, whether it's Apple Music or Spotify, it opens the app and shows the song for about 3 seconds (song is not playing), then goes back to the home screen. The Hub will play music within a speaker group if it's triggered by another device though, such as the Nest Mini in the same room.
03-31-2022 12:12 PM
Hi @bradleybalsters, have you checked to make sure the Hub still assigned to a room? Have you logged out of both accounts and logged in again? Seems to me it's finding what it's looking for but the connection fails.
As for it working when activated elsewhere, my hunch, for lack of a better explanation, it's behaving as a satellite speaker as part of the grouping and the main connection to the service is coming from the speaker that initiated the playlist. I don't use either of those services, so not sure of the anomalies associated with either.
03-31-2022 12:19 PM
Do you mean log out of the Google Home app on my phone? Or from the music services on the Google Home app?
03-31-2022 09:14 PM
Try logging out of the music services. Also, try rebooting your modem and router and for grins, you might want to reboot the Hub.
04-07-2022 06:26 PM
Hey bradleybalsters,
Thanks for reaching out, and appreciate @GothamNY for helping here.
Chiming in to ensure everything is covered. To confirm, have you tried GothamNY's suggested steps? Does it happen on other music services like YouTube Music and Pandora? Are you able to cast music from your phone to that speaker?
Looking forward to your response.
Cheers,
Muddi
04-13-2022 12:28 PM
Hey bradleybalsters,
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
04-15-2022 11:12 AM
Hey bradleybalsters,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity.
Best regards,
Jake
04-18-2022 10:43 AM
Hey bradleybalsters,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake