sound not working

[alinablabla]

the characters voices are mute, but the surround sound works. i can hear the soundtrack, everything happening in the background, but no characters voice. i tried rebooting reinstalling restarting log in log out updating the app, everything i could think of.

[Muddi]

Hey alinablabla,

Thanks for posting, and apologies for the delayed response. Could you help us verify which specific Nest device or Google product you are referring to? Are you trying to listen to podcasts, music, or radio? Please provide more details so we can assist you properly.

I'm looking forward to your response.

Cheers,

Muddi

[Jake]

Hey alinablabla,

I wanted to check in and see if you managed to see Muddi's post? Please let me know if you are still having issues with your device. I would be happy to assist, and ensure your device is working as intended.

Best regards,
Jake

[Jake]

Hey alinablabla,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

[Jake]

Hey alinablabla,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake