Nest Hub Black Band on Left of Screen

[Patric]

As subject, Nest Hub develop black band (line) on left of screen. Hard reboot and reset up, problem persist.

This is not the first post of the same problem, is Google trying to get us to buy the 2nd Gen!!!!!!

[Muddi]

Hey Patric,

We're sorry that you had to go through this with your Google Nest Hub (1st gen) and we completely understand how you feel. We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.

Cheers,

Muddi

[Jake]

Hey Patric,

I wanted to check in and see if saw Muddi's post? Please let me know if you have any trouble with the form from here, as I would be happy to assist.

Best regards,
Jake

[Patric]

already completed the form and sent.

[Jake]

Hey Patric,

Thanks so much for letting me know you have filled out the form. From here, our Team should be in contact with you for further help. Please let me know, if you have any trouble seeing the email, or have any questions from here.

Best regards,

Jake

[Jake]

Hey Patric,

I wanted to check in, and ensure you are in contact with our Team. Please let me know, if you have any questions from here, as I would be happy to review.

Best regards,

Jake

[Jake]

Hey Patric,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

[Jake]

Hey Patric,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake