Nest Hub Max- Black Lines on Left of screen

[KLeupold]

I purchased a Max In June of 2021 and now the display screen has Black Lines on the Left side. I have done a Factory reset on it and they are still there. This hub has never left the counter top from the day it was pulled out of the box. I would like help to fix this issue. 

[Patric]

I have the same problem

[Muddi]

Hey KLeupold,

Welcome to the Google Nest Community Forum.

I know how annoying to see the black lines on your Google Nest Hub Max screen, and we appreciate your efforts. We'll love to check this out for you. Please fill up this form with all the needed information then let me know once done.

@Patric: I already responded to your post. Please feel free to fill-up the form if you haven't done it yet.

Cheers,

Muddi

[Jake]

Hey all,

I wanted to check in and see if you managed to see Muddi's post? Please let me know if you are still having trouble, as I would be happy to review.

Best regards,
Jake

[Jake]

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

[Jake]

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake