Nest Hub Max Youtubetv issues

[shades333]

 

Hello for about the last week I have been unable to play anything from YouTube TV on my nest hub Max. I have always used this without any issues and now it just won't connect and comes back with an error code. I have factory reset the device twice and it is still not fixed the problem. My Wi-Fi is strong enough for the streaming since it's always worked fine just don't know what the problem is.

Any help I would appreciate it as this is why we bought the Nest Hub Max to begin with.

[MplsCustomer]

@shades333

Did you send Feedback with the ID they displayed?

[Juni]

Hi folks,

@MplsCustomer and @RachelGomez123, thanks for the help.

@shades333, thanks for posting. This is not the experience that we wanted you to have, let me help you out. A few things: which country are you contacting us from? Were there any recent changes made before the issue started? Do you have other Nest displays? If so, are they getting the same message?

If you have other video services, could you try streaming using that just to further isolate the issue?

Looking forward to your response.

Best,

Juni

[Azarco]

Hey shades333,

How's it going with your Nest Hub Max? Please let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Regards,

Alex

[Azarco]

Hello there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Alex