No power to Google Nest Hub Max

[Wile_E3]

About a week ago my Nest Hub Max just powered off. I cannot get it to power back on. I've even purchased a new power supply and that doesn't help.

Is there a quick fix that I don't know about?

[Johnharper1]

A “No power” alert can be caused by the following: The thermostat wiring is incorrect. Your thermostat is connected to a system that requires a C or common wire, but that wire isn't connected. Some systems, including heat-only, cool-only, zone-controlled, and heat pump systems, require a C wire or Nest Power Connector.

Regards,
James

[Azarco]

Hey Wile_E3,

Thanks for posting.

It seems like you have an open thread with the same issue. We're waiting for you to update us if you have the chance to fill out the form.

Thanks for trying to help, Johnharper1!

Best,

Alex

[Azarco]

Hello there,

It seems like your other thread was closed due to inactivity. Do you still need help with your Google Nest Hub Max?

Regards,

Alex

[Azarco]

Hi Wile_E3,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Alex