Google replaced the hub. Everyone I spoke to stated the same thing "Sorry it is out of warranty and there is nothing more we can do" Blah Blah same line. I stated I would speak to Consumer Affairs about this issue as it was only 2 months out of warranty and I would expect it to last longer than that, 2 days after that conversation I received an email saying that they would replace the item and send me a new one. Done Thanked them and moved on. We have here in Australia "Statutory rights are not limited to a set time
period. Instead, they apply for the amount of time that is reasonable to expect, given the cost and
quality of the item. This means a consumer may be entitled to a remedy under their statutory rights after any manufacturer’s voluntary or extended warranty has." This is taken from the ACC Warranties and Refunds Guide.
Regards
John
expired.
For example, it is reasonable to expect that an
expensive television should not develop a serious
fault after 13 months of normal use. In this case,
the consumer could argue the item was not of
merchantable quality and ask for it to be repaired,
even if the manufacturer’s voluntary warranty had
expired.
