01-02-2024 07:29 PM
Nest Hub Max was playing music and randomly powered off, will not turn back on. Out of warranty and feedback from Google is to just buy a new one. The device was sitting on the counter, no power surge, just one minute working and the next it wasn't Customer service has been a joke, 20 minutes on the phone with them asking me to move it to different power outlets.
01-09-2024 12:30 PM
Hi Blankscreen,
Thanks for reaching out. Could you provide the case number when you contacted our support team so we can further check for you?
Thanks,
Juni