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Nest Hub Max powered off

Blankscreen
Community Member

Nest Hub Max was playing music and randomly powered off, will not turn back on.  Out of warranty and feedback from Google is to just buy a new one.  The device was sitting on the counter, no power surge, just one minute working and the next it wasn't   Customer service has been a joke, 20 minutes on the phone with them asking me to move it to different power outlets.

 

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi Blankscreen,

 

Thanks for reaching out. Could you provide the case number when you contacted our support team so we can further check for you? 
 

Thanks,

Juni