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Nest Hub Stuck On Connected Since Factory Reset

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Stefan T.. 

 

My Nest Hub has gotten really slow in the last few weeks so I removed it from the app and did a factory reset. When I go through the steps of setting up it completes all of them (though never sees the WiFi on first attempt) and then when the app says the display is ready the nest hub itself just sits on the connected screen. At this point it responds really quickly to voice commands, but you can’t see anything of course. If I reboot it, it comes back up and asks to be linked and then I end up going in a complete circle again!  I have tried everything I can find online but it’s always the same.

2 REPLIES 2

Rdianco
Community Specialist
Community Specialist
All working now thanks and feedback sent via the hub.
 
- From Stefan T.. (Original Poster)

Rdianco
Community Specialist
Community Specialist
Hi Stefan T,

Thank you for your update and sending in feedback! I appreciate your patience and am glad to hear that your Google Nest Hub is working again. 
 
As the issue has been resolved, I will go ahead and lock this thread. If you have any new questions or concerns, feel free to make a new thread. Thanks!
 
 
- From Frances (Community Specialist)