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Original poster: Amy Thompson 1169
I factory reset my hub because the location was stating I was in Maryland, and I'm in Florida!
I keep getting stuck on the white Connected follow the instructions in the Google Home app screen.
I have factory reset about 10 times. And keep running into this.
I have gone through all the steps in Google Home, and it shows up initially as a connected device.
But the connected white screen still keeps showing.
If I ask it to play YouTube to the device, it will, but the screen shows all white. You can hear the video but there is no picture.
I reset my internet router and it's showing connected to the network.
I'm at a loss because I have done a factory reset and gone through the setup steps so many times.
This is one of three hubs that I own, and this hub was glitch when I initially set it up a few months ago to my network, but I somehow got it to work.
