02-15-2022 06:49 PM
It’s been occurring since last month on and off. 2of my hubs constantly show up the check internet connection message.
It is so annoying !!!
I tried to change the 2.4 and 5Ghz channel
I tried to turn off the access control and allow the guest network see each other( suggested by Google troubleshooting)
I tried to move closer to the wifi
none of them work!
every time I cut the power, it did back online, bust guess what , you will never know it would last an hour or one day, every time you woke up and see the “check internet connection” it is so frustrating!!!
I have using for last couple of years, just occurred recently.
Please help!!!!!!
netgear nighthawk rax200
02-16-2022 11:20 AM - edited 02-16-2022 11:22 AM
it probably doesn't help but here is the link to the support article from netgear about devices disconnecting from the network
02-16-2022 11:28 AM
another thing I learned about recently is that routers sometimes have a delay when switching wifi protocols so for instance your router is a wifi 6 router if you had a bunch of wifi 6 devices your router might only be able to talk to all the wifi 6 devices at the same time and then would have to momentarily take a break from speaking to the wifi 6 devices to talk to older wifi generation chipsets. and this problem expands the more different types of wifi generation devices you have. so some people in the smart home community have gone about trying to collate and purge all of there older smart home devices that run on an older wifi standard in order to try and boost performance of their newer devices.
03-31-2022 01:01 PM
Hey Ilok26,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
04-05-2022 12:38 PM
Hey Ilok26,
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
04-08-2022 11:27 AM
Hey Ilok26,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity.
Best regards,
Jake
04-12-2022 10:43 AM
Hey Ilok26,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake