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Nest Hub- no power when unplugged

Hyork13
Community Member

Our Google Nest only works and has a display when plugged into a power source. As soon as I unplug it to use battery power, the whole thing shuts down and screen turns off.

6 REPLIES 6

Muddi
Community Specialist
Community Specialist

Hey Hyork13,

 

Welcome to the Google Nest Community Forum.

 

Please note that Nest Hub or any of our Google Home/Nest speakers and displays doesn't have a built-in battery and must be plugged into a wall outlet to work.

 

We'll take this as feedback, and pass it along to the team. I also suggest that you send feedback using your devices by saying, "Hey Google, send feedback," or by following the steps on this link.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Hyork13,

 

How was your Google Nest Hub? Feel free to update this thread and the community will be happy to help.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hey Hyork13,

 

Chiming in to check if you still need help with this? Feel free to respond to this thread if you still need assistance and we'd be glad to assist you further.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey Hyork13,

 

Due to inactivity of this post, I'll go ahead and close this thread from further discussion to keep our community tidy.

 

Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be happy to assist.

 

Best,

Princess

Andre3
Community Member

Very disappointed to learn that the google hub doesn’t work when  not plugged into power 😞 

 

Juni
Community Specialist
Community Specialist

Hi Andre3,

 

Thanks for posting here in the Google Nest Community.

 

I totally understand that this is a good feature to use with your Google Nest Hub, but this isn’t available. I'd suggest you submit feedback about it by using the link provided in this thread.

 

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours. 

 

Regards,

Juni