Nest Hub not showing Spotify Lyrics

[H-VW1962]

For some reason, Spotify lyrics is not showing in my nest hub max. I can only see the icon for 1 second during the start of the song. I can't see it anymore after that. Help please! Thank you!

[nathanmcn]

Same problem here. Is it a bug on spotifys end? Song is continually loading aswell and won’t let you see lyrics.

[H-VW1962]

Strange innit? I've done a reboot of the hub, unlinked Spotify, updated Spotify and still not showing the same as before. Hope someone from Google can respond and provide an answer. 

[Dan_A]

Hi folks,

This is not the experience we want you to have and thank you for trying some troubleshooting steps; let us help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? What is the command you're giving?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord from your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.
4. Unlink Spotify account from both your Google Home app and Spotify app.
5. Uninstall then reinstall the Spotify app.

Also, you can try other music services and see if the behavior persists. Click this link to learn how to add other services.

Let us know how it goes.

Best,

Dan

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[H-VW1962]

Thanks for the follow up Juni. Yes, I have done everything, twice, and issue still persists.

A few questions: which Nest speakers are we working with? Nest Hub Max

When did your issue begin? This month

Were there any recent changes made? Not really. I've reset the Hub Max twice and this still happens.

What is the command you're giving? I'm just playing Spotify, no commands given. 

So basically, the lyrics Icon will only appear at the start of the music for less than a second and won't appear again unless I select next music, which then again would appear for half a second.

[Muddi · Accepted solution]

Hello everyone,

Sorry for the delays. We appreciate you all flagging this in the Community. Just an added question: what country are you located in? What is the current firmware version of your device? Please share a video showing the issue so we can further check what's happening to your device.

Also, please send feedback on your devices as soon as you experience the issue. Just say, "Hey Google, send feedback," followed by keywords: Nest display not showing Spotify lyrics. Learn more about how to send feedback in our Help Center.

Cheers,

Muddi

[Sudden_Stop]

Location is the USA

Google Home Max

Firmware version 11.20230306.3.135
Cast Firmware 1.69.362882

[H-VW1962]

Hi Muddi,

Thanks for the response. I've just sent the screenshot and feedback via nest hub max. My version is 11.20230306.3.135 and located in UK. 

[XSky]

Hi coming from New Zealand.

Google Nest Hub 2nd Gen

Firmware 11.20230306.3.112016a

Cast firmware 1.69.362882

Sent feedback too

[Sudden_Stop]

I'm also having the same issue with Spotify on Google Hub Max and Google Hub.

The lyrics button will be visible when a song starts, then flicker and disappear.

This has been happening for approximately the past month. I have gone through reboots and nothing has fixed the issue.

[Gl98]

The problem is growing and persistent. Support ?

Perhaps an update on Google's end?

[jpang]

I'm also experiencing this issue and would like to see a response about whether this is a bug.

I have a 1st gen Google Home/Nest Hub. When a song on Spotify initially plays the two toggle buttons (show/hide lyrics and favorite/unfavorite) on the right under the time slider flashes for a split second and then disappear. If I spam tap where the buttons render while skipping the current song I can force the press to have lyrics appear but still have the same behavior with the toggle buttons not rendering. 

[IsaacP]

Hi,

Having the same problem. Have tried everything but issue persists 😞

Isaac

[Gl98]

Having the same iss as well

[XSky]

Hi, is there any update on this? Bought a Nest Hub approximately one month ago. Exact problem happens to me. lyric button presents for 1 second, then it's gone.

[akk3]

Also having the same issue on my Google Home Display. Lyrics and the option to Favorite a song on display only appears for a second before disappearing 

[XSky]

Hi guys, it somehow works today. I clicked as many I can click when the lyric button appeared when changing song before it's disappeared. Somehow this time the lyric shows up!!

[Vmoodley3]

Exact same problem here and have tried all the fixes. Please help… 

[DGS96]

Also having this issue, come on Google do better! Embarrassing really. 

[XSky]

Maybe this bug only affects few people, so it's not their focus to find the solution. I really do hope that this can be resolved though.

[883gli]

Hi. I am receiving same bug from my side. Hub Max from Ecuador. Thanks for the reception 

[ABCDEFG1]

Same here. Bought the hub today, at first I couldn’t swipe from right to left. Reboot the device, now the lyrics button appears and then disappears. 

[Kmils]

Having the same issue! I have reset everything several times and the problem still persist. 

My version is 11.20230306.3.315Cast firmware :  1.69.362882 located in Canada

[Gd_torrez]

I just quickly clicked the lyrics icon when it flashed at the beginning of a song at it came back.

[H-VW1962]

Yes it works if you do it that way. But it was not like this before. Lyrics icon should always be there and you can switch it off and on at any point in the song. 

[Princesss]

Hey everyone,

Thanks for keeping this thread active with some useful info. Our team is already working on this. Has anyone here already sent a feedback referring to this issue? Just say, "Hey Google, send feedback," followed by keywords: Nest display not showing Spotify lyrics. Learn more about how to send feedback in our Help Center.

Best,

Princess

[H-VW1962]

Hi Princess, Yes. I've submitted the feedback and the screenshot using the nest hub. 

[Princesss]

Hi folks, 

Thanks for your feedback. Rest assured that we'll circle back to this thread as soon as there's a fix on this.

We appreciate your patience and understanding.

Best,

Princess

[Princesss]

Hello folks,

Thanks for keeping this thread active. Let's keep on sending your feedback as it will help us resolving this. 

We appreciate your patience. 

Best,

Princess

[Princesss]

Hey folks,

We appreciate everyone's patience.

After looking into it, our team has discovered this was a change made by Spotify - displaying lyrics no longer works with some of their subscriptions. If you wish to use this feature or are unhappy with the change, we recommend reaching out to their team with your feedback.

Please feel free to respond with additional questions and I'll try my best to help!

Best,

Princess

[Sudden_Stop]

Feedback sent just now 

[XSky]

Hi Princess, thanks for following this up. Yes, I also have sent the feedback, at the same time when I posted the details of my Hub in response to the previous agent - Mindi. I hope this can be fixed 

[okokkokok]

i have had this issue for a month now too

[tjhession]

Same issue in Ireland

[Princesss]

Hi tjhession,

Thanks for bringing this up. Let's make sure that feedback are sent following the steps pinned above.

Best,

Princess

[Iri]

I have the same issue, and I am based in Czech Republic

[bdeoto]

Same issue in Chile... 

[emmacarys]

same issue in scotland

[tyron]

Same issue here, happening for months. Usually the button will briefly display for 1-2 seconds when the music starts, and again just before it ends (usually lasting more). And if you manage to click the button, then the lyrics are displayed correctly and will be kept open when the next song plays.

So my current workaround is to try to get lyrics open in the quick second at the beginning, or defer to the end of the 1st song, and then I can enjoy lyrics for the rest of my playlist.