Nest Hub won't swipe YouTubeTV

[markmac95]

Since about Nov. '22 I've been unable to swipe between YoutTubeTv channels on my Nest hubs (including Max). This was a feature that worked for years before this. 

To make things worse, Nest is giving errors when asking to watch certain channels. For example, the voice prompt, "Play FX on YouTubeTV" responds with "I've looked for FX on YouTubeTV, but it is't available or can't be played right now." So now, unless you stream and screen share from the phone, that channel is inaccessible - you can't swipe to it or activate it by voice prompt.

[markmac95]

Correct. I am watching YouTubeTv with my YouTubeTV account on my Nest Hubs and Nest Hub Max. 
They are just not functioning like they used to - allowing me to swipe right or left to change the channel. 

[Dan_A]

Hi folks,

@MikeClark, thanks for the help.

@markmac95, that certainly hasn't been easy for you ― let's check it out. A few questions, is your concern happening on your Nest Hub and Nest Hub Max? Is it only happening when playing from YouTube on your Nest display? For confirmation and tell me if I got it right ― you're trying to swipe left or right to go to the next song, correct? Could you try this, tap the screen on your Nest display. From there it will show what videos are available. Also, it would help a lot if you could do a sequential reboot, too. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes tops. Restarting your phone might also help.

Keep us posted.
 

Best,

Dan

[markmac95]

Thanks for the response.

This YouTubeTV swiping problem has been happening on all my nest hubs. My original hub, my Hub Max, and 2nd generation hub. The problem is NOT with songs or music... it's swiping between YouTubeTV channels.

I completed the router and hub resets as instructed and the problem still persists. Swiping is still not working as it did up until November. 

If I tap on my screen while YouTube is playing I see four user option (CC, jump back 15 seconds, pause, jump forward 15 sec.)

[Dan_A]

Hi markmac95,

Apologies for the delayed response and thank you for doing the provided steps. For confirmation, when using YouTube Music, does it have the same concern as the YouTube TV? Let's go ahead and check some settings if it's enabled or not. Follow the steps below:

1. Make sure that your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
2. Open the Google Home app.
3. At the top right, tap the account (the icon with your initial or profile picture).
4. Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon  > choose another account or Add another account.
5. From Home, tap Settings > Google Assistant > Personal results.
6. Follow the in-app steps.

Once done, kindly refer to this link for more detailed information about YouTube TV: Watch YouTube TV on your Google Nest Display.

Tell me how it goes.

Regards,

Dan

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Muddi]

Hey markmac95,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi