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Nest Mini Issues

Sebastian93
Community Member

‎10-09-2023 09:16 PM

Hi, I'm having trouble with my Google Nest Mini as it's just fading away after I go ahead and command Google. It just started happening after switching houses and completely resetting it to adjust to the new place. Now it answers and responds with i don't know how to help you with that but the questions are as simple as "what does my forecast look like today?" I don't know how to troubleshoot it or anything whatsoever. Any help?

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Alex_S
Community Specialist
Community Specialist

‎10-13-2023 05:25 AM - edited ‎10-13-2023 05:27 AM

Hi Sebastian93,

 

I know how it feels when something isn't working the way it should. Let’s further look into it. A few questions: do you have other Google Home devices aside from your Google Nest Mini? If yes, are they responding properly to your commands? How did you do the factory reset on your Google Nest Mini? Are you using a dual-band router? If so, which band is your Google Nest Mini connected to?


Regards,
Alex

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