Nest Mini losing place in podcast, and episode when saying "Hey Google, resume podcast".

[zzubnik]

In the last few days, the command "Hey Google, resume podcast" does not result in picking up where I stopped. It goes to a point in a previous episode. the same point every time no matter what I do. I have tried skipping episodes, letting it play for a couple of hours, unplugging the unit, but no matter what I do, it goes back to a specific point in a specific episode. It is quite maddening, as the series has hundreds of episodes, and I can't remember which one I was on, or how far through.

Any help would be greatly appreciated. I am old, on my own, and rely on the Nest mini to keep me entertained.

Thank you.

[LeonUK]

Yeah, Spotify started to have issues with me previously. No problems at the moment though.

I can't see why Google can't just fix it, it must be bugging them too, as surely they use Google Podcasts and it must annoy them too.

Maybe Google Podcasts will be integrated with Youtube Music, rather than being a separate app, and they're letting the Podcasts app die a slow and painful death.

[LeonUK]

I think you're right. It's odd that it worked for a while with Spotify, but now that's messing up too.

[PodListener]

I have the same problem.  It has made listening to long podcasts very frustrating.  Why hasn't this been fixed?

[toobaditsg00gle]

So, I started this thread after being completely unable to get the same podcast functionality from the product. Switching the default to Spotify did help in terms of picking up from where I left off. That said, I am completely disappointed by Google and remain thoroughly embarrassed that I got behind their products. Sounds like others have similar experiences. What an incredibly frustrating thing to have one of the largest tech companies on earth fail to support their products. My guess is that 1) Google doesn’t care about their audio stuff (and why would they) so long as you bought the thing and 2) don’t really need you or me to use it as it is their “side hustle” at best. This is an advertising company after all and they could care less if I use their podcast service or speakers in the short run. But here’s the thing: I’ve used android based phones for almost 8 years now; my awful experience with their products and support is the sole reason I am writing this reply on my new iPhone and I have no intention of buying Google products again. This short run non-concern for them has cost a user in the long term. And with that said I’ll probably complete my next search on Google and they won’t care one way or the other. We don’t matter to Google.

[RicBret]

I'm dumping the Google Nest Mini.  Will likely still keep my Google Nest Hub (video) in my kitchen because I only use that for weather, news, and recipes.
For what it's worth, I have several of Amazon's Echo devices, and they work with Podcasts really well. Will likely replace the GNM with an Echo Dot. Amazon defaults to using Audible for podcasts and Audible is the absolute BOMB when it comes to sync'ing across devices (it even syncs my audiobooks with their e-book counterpart if I have both.)  

Google let me down.  I've easily wasted more time trying to get Google to work than the value of the Amazon replacement.  Just gonna be done with this soon.

[LakeGuy]

I see that there is no effort to fix this.  I have Google mini and Alexa.  Alexa has no problem with podcast sync so will have to stop using Google for podcasts  Disappointing!

[RicBret]

Replaced Google Nest Mini with Echo Dot.  Works great for Podcast, and bonus! It works with my Audible audio books as well.  Will not be looking at Google home devices again.

[PodListener]

I am disappointed the Google does not stand by its own product.

[NateDM]

Same issue here since last year. Google product functionality continually deteriorates. Really frustrating as podcast playing is the primary reason I bought so many of these boxes.

[RicBret]

And now my Google Nest Hub (video) is failing to complete it's moringing news briefing. Wifi is fine, works for music and specified youtube videos, but their aggrigate of video news just hasn't been delivering consistently for about a month now.  Gets to the video portion, and just spins. So Google has just abandoned support for anything more than a couple of years old?  They are the company of product abandonment. 

[PodListener]

Sometimes it refuses to play news. Sometimes it plays after 2 or 3 requests. Sometimes it starts then shuts off. Often there is a long delay before a request. Frustrating

[Mrstabbywaddell]

Try going to settings in the home app, then web activity, and turning on save activity for apps, specifically your podcast app

[Juni]

Hi folks,

@Mrstabbywaddell, thanks for the help.

Has anyone tried this step? Let us know if it worked for you by updating this thread.

Best,

Juni

[LeonUK]

This setting has always been on, and makes no difference to my experience

[Princesss]

Hi folks,

Thanks for your responses.

@PodListener, @Laupsavea, we're sorry about this. Have you already tried to play a different podcast title to see if you are also experiencing the same thing?

@LeonUK, big thanks for helping and suggesting some steps.

Let us know if there are any changes you notice so we can check on it further.

Best,

Princess

[Princesss]

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hey everyone,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess

[NateDM]

I mean we all still have the issue and the basic suggestions have not fixed the problem.

[Wags]

I think the reason there has been no activity is because none of the solutions suggested have worked, so people like me have given up using Google Nest for listening to podcasts. Your contribution, although welcome, came nearly a year after the thread was started. 

[LeonUK]

Totally agree. Another failed product.

[Princesss]

Hi folks,

Apologies for the inconvenience that this has caused you. If reset has been done and trying a different podcast title still won't work, could you please provide the cast firmware version of your Google Nest speakers? 

To check which firmware version you're on, follow these steps:

1. Open the Google Home app .
2. Touch and hold your device's tile.
3. Tap Settings Device information.
4. Under "Technical information," check for Cast firmware: "X.XXX.XXXXX." If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXX"

Best,

Princess

[LeonUK]

Hi 

3 Hubs, 3 Minis:

Minis 1.56.324896
Hubs 1.63.324740

[Muddi]

Hey LeonUK,

We appreciate your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi

[Muddi]

Hi LeonUK,

I just wanted to check if you had the chance to fill out the form?

Cheers,

Muddi

[Muddi]

Hey folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi

[NateDM]

It's only inactive because we are giving up.  This is still an issue but there is no solution from Google.

[LeonUK]

Totally right, there's no desire from Google corporate to fix this.

[Dan_A]

Hi folks,

It would really be of big help if you could fill out this form with all the needed information. It's best to take this up to our higher support since there are limitations here in the Community when it comes to information and troubleshooting. It's also for your safety and security.

Let us know once done.

Best,

Dan

[NateDM]

Ok done

[Dan_A]

Hey NateDM,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there. On the others who haven't yet, please fill out the form as this thread will be locked after 24 hours.

Cheers,

Dan

[Laupsavea]

I dont have Web Activity as a setting on my Home app.

[LeonUK]

Log into Google, then https://myactivity.google.com/myactivity