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Nest Mini volume lights stays on

ChrisAhlund
Community Member

Hi! I've got the same issue with the volume lights as this post: https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Volume-sensor-lights-won-t-turn-off/td-...

I've tried to toggle ultrasound sensing on/off (normally it is off) and it works for a small while but then the lights come back next time I play something. I've also tried a factory reset without success. What should I do next?

 

Systemfirmware: 309385
Castfirmware: 1.56.309385

2 REPLIES 2

Princesss
Community Specialist
Community Specialist

Hi ChrisAhlund,

 

Thanks for posting.

 

Since you've already tried the reset as well as the suggested steps posted on the community link you've provided, please fill out this form with all the needed information then let me know once done.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey ChrisAhlund,

 

We got the form you've submitted. We'll be reaching out to you via email and let's continue working on your concern through that channel.
 

Cheers,

Muddi