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Nest Wifi point device properties not showing Wifi name

LFS
Community Member

F97FF87E-8D30-49FC-AC2D-35071AEBF170.jpeg

My Nest wifi point is not showing the Wifi name in the properties. Is this normal?

1 Recommended Answer

Jeff
Community Specialist
Community Specialist

Thanks, LFS.

I was a bit thrown off since I didn't notice the technical information was being cut off at the bottom. No worries. So the information is displaying correctly. The Wi-Fi that's listed there is just denoting that it's a WiFi device, and not actually supposed to display the network or any network info. It does seem a bit incomplete, for sure, but everything is showing as it's supposed to.

Let me know if there's anything else you might need.

Thanks.

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6 REPLIES 6

Jeff
Community Specialist
Community Specialist

Hi, LFS.

I'm a little confused as to which settings page you're looking at on this. This is from the Home app, correct? Are you getting to this through the WiFi icon? If so, would you mind telling me what you tap on from the Home app main page to get to this one?

Thanks.

LFS
Community Member

Hi Jeff,

Thank you for the reply. Here's the steps for me to get to the page:

Google Home app > Wi-Fi icon > Wifi Devices > Nest Wifi Point > Gear Icon > Device Information 

Jeff
Community Specialist
Community Specialist

Hi, LFS.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks

Jeff
Community Specialist
Community Specialist

Thanks, LFS.

I was a bit thrown off since I didn't notice the technical information was being cut off at the bottom. No worries. So the information is displaying correctly. The Wi-Fi that's listed there is just denoting that it's a WiFi device, and not actually supposed to display the network or any network info. It does seem a bit incomplete, for sure, but everything is showing as it's supposed to.

Let me know if there's anything else you might need.

Thanks.