I've started a new message as the other one has been closed. Here's the original ticket.
This is still a problem. A factory reset didn't do the trick
Thanks for getting back to us. Have you also tried resetting your Google Nest Audio? How many devices are affected? Also, could you provide us the cast firmware version of your Nest Audio?
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.