03-13-2024 08:18 AM - edited 03-13-2024 08:19 AM
Nest hub will randomly say across the display "Nest cam is being viewed". My wife and I are the only ones with access so this is concerning. It also started motion activated recording everything randomly and I can't get it to stop doing that. Is someone watching me?
03-14-2024 04:42 AM
Hiya!
I do understand it can be quite concerning to having a pop up that your nest cam is being viewed and can be a security risk and the cause can due be due to many things.
For someone to have access to your nest devices they must first have access to your home with the 'Google Home App' and are added to the family household. I have compiled a list of things you can do to check for any an unauthorized activity and better strengthen your security to avoid these issues again:
There are more ways to secure your nest products and devices but be sure to also invest in addional security to help protect your home such as a security alarm, motion sensor alarms etc. to further protect.
If you feel like you're still in danger and someone is watching, you or your wife, please do contact 911 or speak to your local law enforcement/police to file a report and get the help from them to figure out and catch whoever is doing it.
03-14-2024 04:46 AM
Also, if you have a nest hub with a camera you can use the privacy slider on the device to cover up the camera.
03-19-2024 11:23 AM
Hi Kcquinney,
Thanks for posting on the community. The information provided is really valuable for me. In this case I need to ask you some questions:
Keep me posted.
Regards,
Jenny.