Nest cameras

[AnitaC]

I cannot see my camera.it now days I have to be on the same WIFI NETWORK.  That would be useless if so. This started about a month ago. What can I do to resolve this?

[MplsCustomer · Accepted solution]

@AnitaC 

Which Google Nest camera are you trying to view? Are you trying to view your camera on your phone, or tablet, or Nest Hub Max?

If you're trying to view a Google Nest camera from your Nest Hub Max, the Nest Hub Max and the camera have to be on the same Wi-Fi network.