I have two nest cameras one nest hub max one google nestdoorbell 5 nest mini 2 generation using with apple devices only and the home app. Everything work perfectly until about one year ago that every single device acts as individual even when I have them group up and sinked all together that for the past year not a single day goes with have them all working together or even at least working separately always there’s two or three that won’t connect or find WiFi the cameras now loosing signal every day so for 24 hrs of security surveying I’ll be lucky if they were connected long enough to record at least 2 hrs of video the camera from hub max it’s impossible to connect on top box all I have 8 lights around the place and they also disconnecting themselves and impossible to getting h them online back agaiN when I started using the preview program all started function well but after 1 month the ecxact issue is back again.. I call my service provider they switch equipment for an updated one and still happrning
I'm just another Google Nest customer, but if you have 9 different Google Nest devices that are losing their Wi-Fi signal regularly, chances are that there is some sort of issue with your Wi-Fi network.
You could try contacting Support starting with the link below to see if they can do some troubleshooting with you.
You could also try this "Troubleshoot offline Nest camera or doorbell" topic on Google Nest Help; I don't know if this is new or not, but another customer ( @David_K ) just posted a link to it:
Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
