Nest hub (1st gen) will not 'hold' the full screen clock - reverts to 'your morning/afternoon'

[tfdunbar]

Since the recent firmware update my Nest hub will not retain the full screen clock. Tried all reset options, altered every possible setting from the Google home app, but nothing works. I don't want the multi display shown on 'your morning or afternoon', just need it revert the full screen clock (if I have used another casting function)

[Princesss]

Hi tfdunbar,

Thanks for reaching out.

Have you already tried to access and turn off "Screen Timeout"? Here's how:

1. Open the Home app.
2. Select your device.
3. Select "Display Settings" and turn off "Screen Timeout".

Let us know if you notice any changes.

Best,

Princess

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[tfdunbar]

Thanks for the reply Princess.

I had already turned off the “Screen Timeout”.

Interestingly, I hadn’t seen your reply until the end of the next day, by which time the problem had amazingly disappeared! I hope the screen continues to return to the “clock screen” following my “go home” command - it’s all good at the moment.

Thanks again for your assistance.

Regards, Tom

[Muddi]

Hi tfdunbar,

Perfect! We're glad to know that it's already fixed! We'll keep the thread open for a few more days so we can monitor your device. Please do not hesitate to update the thread if you experience any issues with your device.

Cheers,

Muddi
 

[Muddi]

Hey tfdunbar,

I just wanted to check if you experience any issues with your device. Let us know if you have additional questions or concerns, we'll be glad to help.

Cheers,

Muddi

[Muddi]

Hi tfdunbar,

As we got our resolution here. I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi