cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest hub 2nd gen stuck on white screen

Ghoat9191
Community Member

So I cane in to my room and saw my nest hub disconnected from the Internet and when I factory reset it and reconnected to Internet it said updating and it updated and after that it us stuck on white screen.

1 REPLY 1

Muddi
Community Specialist
Community Specialist

Hello Ghoat9191,

 

Thank you for sharing the details of the issue you're experiencing with your Google Nest Hub (2nd gen) being stuck on a white screen. I understand how frustrating this can be.

 

To troubleshoot the issue, I recommend resetting your device again and setting it up on a different network, such as a mobile hotspot. This will help determine if the issue is with your device or the network it's connected to. Please keep in mind that you will need two mobile devices for this setup, with one serving as a router and the other being used to set up your Nest display.

 

Let me know how it goes.

 

Cheers,

Muddi