Nest hub 2nd generation display camera

[sander_zboray]

Hello,

I have 3 nest hub 2nd generations in my house.  I also have a nest wired doorbell 

Since 1 month, the camera recording of the doorbell does not show anymore one one of the 2nd generation hubs. The display says that there is somebody, but without an image. The other 2nd generation hubs continue to work well 

Who can help?

Kind regards and many thanks

Sander.

[MplsCustomer]

@sander_zboray 

Have you tried rebooting that Nest Hub, either by unplugging it for a minute or by using the "Reboot" option (accessed by clicking the "More" icon [the 3 dots in the upper right corner] on the Settings screen for the Nest Hub) in the Google Home app?

[LovelyM]

Hello everyone, 

Thanks for helping out, @MplsCustomer. 

@sander_zboray, I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help.

Best,
Lovely

[LovelyM]

Hi sander_zboray, 

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Cheers,
Lovely

[Dan_A]

Hey there sander_zboray,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan