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Nest hub freezes

Julesd
Community Member

My google hub keeps freezing the time. I have turned it off and back on many times and it continues to not keep the time updated.

please help

4 REPLIES 4

Jimmy_J
Community Member

I would just throw it away.  it's total garbage anyway.  Look at the Echo Show 15 - it has so many features and a much better warranty along with better customer service.

Muddi
Community Specialist
Community Specialist

Hi Julesd,

 

Thanks for visiting the Community.

 

I know how challenging it is when you're having issues with your Google Nest Hub. when did the issue start? Which Nest Hub do you have (1st, 2nd gen, or Net Hub Max)? To help us get a better picture of what's happening, do you mind sharing a video? 

 

By the way, I appreciate @RachelGomez123 for helping here!

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi Julesd,

 

How's it going with your Google Nest Hub? Let us know if you still need help and the Community will be happy to lend a hand.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Julesd,

 

Just bumping this up to make sure that you've seen our responses.  I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi