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Nest hub max White screen. ….

Likaba
Community Member

I have tried everything that has been posted, factory reset, recovery mode factory reset, deleting device from Google home & reinstalling. Surely someone knows how to fix this. Please I need this fixed as I rely on the reminders to function daily

2 REPLIES 2

tajennifer
Community Specialist
Community Specialist

Hi Likaba,


Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Nest Hub Max that is having a white screen. I understand that you already tried multiple steps, including the factory reset and the recovery mode factory reset. In this case, I just need to ask for some information to provide the best solution:

  • When did the behavior start?
  • Was the device dropped or knocked over?
  • Is the display's assistant working?

Please keep me posted. I'll be waiting for your response.


Best regards,
Jenny

Ankitkumi
Community Member

Dealing with a Nest Hub Max white screen can be super frustrating, especially when you rely on it for daily reminders. Since you’ve already tried factory resets and reinstalling, it might be worth checking if the issue is related to memory or system performance. While this is more common on PCs, optimizing your home network and connected devices can sometimes help. Tools like memoryreduct are great for managing memory on your computer, which might indirectly help if you’re using the same network for your Nest Hub. If the problem persists, reaching out to Google Support again or checking for firmware updates might be your best bet. Hope this gets resolved soon!