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Nest hub max soft lock spinning dots

Sandbuster
Community Member

 The nest hub max usually enters this state when I am sleeping at night. Which forces me to power cycle reboot in the morning. Confirmed that the display is stuck on spinning dots but my smart home commands can be heard and executed in the background. 

4 REPLIES 4

Muddi
Community Specialist
Community Specialist

Hey Sandbuster,

 

Thanks for reaching out, and apologize for the delays.

 

We know how it feels when there's something wrong with your Google Nest Hub Max - we're happy to help. A few questions - when was this issue first noticed? Was the device already in this state when you first discovered it? What is the current version of your Nest Hub Max? Also, it will be helpful if you can share a video to have a clear picture of what's happening to your device.

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Sandbuster,

 

Are you still experiencing issues with your Google Nest Hub Max? Let us know by updating this thread, and we're happy to help.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Sandbuster,

 

It's been sometime since this thread was updated. If you still need help with your device, please feel free to respond as I'm about to lock this thread after 24 hrs. due to inactivity.

 

Regards,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Sandbuster,

 

I'll be locking this thread now since we haven't got any response from you. If you're still experiencing problems with your Google Home/Nest device, please feel free to start a new thread, and we'll be happy to help.

 

Cheers,

Muddi