Before diving into troubleshooting on this, I wanted to make sure you had things configured properly. Take a quick look here for help on enabling the feature: https://goo.gle/3Kbudrx. Aside from that, do you have everything added as a device into your Home account already?
We haven’t heard any updates from you in a while. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.