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Nest hub pauses radio/breaks routines

Stringer
Community Member

Nest hub pauses radio whever I swipe to another screen or ask it to display the time or homepage. Routines are also  broken: mine are set to give news/weather etc, play the radio, then go to the homescreen (I like to be able to see the time always and there is no clock on the radio streaming screen, which is dumb). 

It had worked perfectly until a few days ago, but now the radio plays, the homescreen comes up, and the music stops. As soon as I swipe to any screen, such a s weather frog (cute!) the morning page, to see timers or anything, the music pauses. When I hit play, the screen goes right back to the main radio screen (again, no clock). 

Infuriating, as I now have the choice between listening to the radio or knowing what time it is. 

This is very recent but extremely annoying,and removes a lot of the usefulness of this device (I have music playing pretty much all the time to mitigate tinnitus) but the different screens are very useful.

And I want the time to be displayed somewhere at all times! 

 

5 REPLIES 5

PhilK
Community Member

The same has happened to me. My morning routine is

Play BBC Radio 4

Show Home Screen

That's worked perfectly for over 2 years but now stopped working. Show Home Screen used to show the clock and carry on playing the radio now it stops the radio playing.

I was an Google chat and I got the standard Google switch off your router and the device 'troubleshooting routine' which I refused to do. Due to Storm Arwen my electricity for off for nearly 18 hours after this started so it's at the Google end.

rozwellUK
Community Member

Same here - broken my "Goodnight routine" of

  • Play BBC radio 4 for 30 minutes
  • Show home screen (so it goes to ambient)

Now it stops audio when moving away from Radio 4 being the active screen.  😠

Lardy
Community Member

I have the same problem. Seems I cannot have the radio on and see what time it is at the same time. This worked fine until a few days ago. I have done the rebooting routine but it makes no difference. 

PhilK
Community Member

There was a firmware update yesterday and, surprise, it's working properly again.

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake