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Nest hub photos

OzzieObuz
Community Member

, I'm having problems getting my nest hub photo frame to only show photos from the google photo album(s) that I have selected. After sometime of only showing from my album(s) it will start showing me photos from the art gallery (which I have not selected) and when I look at the settings for the photo frame, Art Gallery is selected while the one I selected when I set it up is not (Google Photos). Is there any other setting I can check to fix this? Thanks

1 REPLY 1

EduardoN
Community Specialist
Community Specialist

Hi @OzzieObuz,

 

Thank you for reaching out to our support community! I sincerely apologize for the inconvenience caused by your Nest Hub photo frame reverting to the Art Gallery, despite you selecting specific Google Photos albums. I'm here to assist you further and would like to ask you a few more questions to better understand this concern. I'm here to assist you further!

  • When did the issue first occur?
  • Are you seeing any error codes on the Nest Hub?
  • Have you performed any troubleshooting steps prior to contacting us?

Visit our Help Center to learn more about Photo Frame on your Google Nest display.

Please feel free to share any additional details you think might be relevant.

 

Best regards,

Eduardo