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Nest hub reageert vaak niet

Binneke
Community Member

Mijn Google Nest reageert soms na 15x nog niet en dan plots wel...Kan dit aan de wi-fi liggen en hoe los ik dit op.

Ik vraag vaak 'Hi Goolge stream q music Belgium', maar na 15 keer zet ik dan uit noodzaak maar de muziek via mijn gsm op. Dat kan toch niet de bedoeling zijn...

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hello Binneke, 

 

Thank you so much for posting in this community. I’m sorry to hear that your Google Nest device is not responding to your request as you expected. Don’t worry; it is a pleasure to be able to assist you.

I'd like to ask you a few questions in order to gather more information about the concern and find the best way to fix it.

  • What model of Google Nest device do you have? 

  • When did the issue first occur? 

  • Have you tried to use different commands to play music?

In the meantime, I suggest checking out this article: Control Google Nest or Home devices by voice to learn recommended hot words. 

Keep me posted so I can provide you with further assistance. 

 

Best regards,

Daniel