Nest hub won’t show doorbell

[Mmcginnis1024]

I purchased a Google Nest Doorbell (battery) and it streams fine to the Google Hub and my phone.  However, if a person presses the doorbell button, a message of "Camera feed is not available" is displayed on Google Hub.

again, the video works fine, just doesn’t work if someone presses the doorbell. It tells me that someone has rung the doorbell but feed doesn’t work. 

[Comisket]

I have the same problem

[tonyptpleasant]

I also have the same problem 

[mralltop24]

Does anyone in here help?  If there are multiple people with this problem you’d think Google would have someone answer the question.  Isn’t that what this is for???

[Brad]

Hey folks,

Thank you all so much for helping each other out! I bet this has been quite frustrating to deal with. I would love to look into this further for you! Unfortunately, I do not have the best news but when it comes to showing your Nest Hello Doorbell stream to a Nest Hub, most of the time it is not going to work. Which Hub do you have?

Please let me know if you need further assistance.

Best Regards,

Brad. 

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.