03-04-2022 08:48 AM
Hello, my next hub of 2020 has remained on the black screen with the G in the background....is there any solution to date, it is only 1 year old...greetings and thanks
03-09-2022 12:37 PM
Hi Emilio1977,
Thanks for reaching out.
Sorry to hear about what happened with your Google Nest Hub. Are you using the original power cable of your Google Nest Hub? If yes, let's go ahead and try these steps.
Let me know if this works for you.
Best,
Princess
03-15-2022 11:12 AM
Hi Emilio1977,
I'd like to do a follow up to check if the steps I provided worked on your end? In case you still have questions, please feel free to respond to this thread and I'd be happy to answer it for you.
Best,
Princess
03-22-2022 11:27 AM
Hey Emilio1977,
I wanted to check in and ensure everyone is good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
03-23-2022 10:16 AM
Hey Emilio1977,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake