Nest mini 2nd gen connection drops

[Bahrm]

My new nest mini 2nd gen speaker constantly drops connection and requires three attempts to respond to commands. I always get “something went wrong” the first couple times. Seems to drop connection - I have Verizon Fios Gig internet.

[MplsCustomer]

@Bahrm 

Have you tried rebooting your Nest Mini either from within the Google Home app or by unplugging it for a minute?

Can you temporarily put your Nest Mini in a different location closer to a Wi-Fi access point just to determine whether the cause is a weak Wi-Fi signal in its current location?

[Dan_A]

Hi folks,

Thanks again for helping here, @MplsCustomer. @Bahrm, have you had the chance to follow the suggestions above? In addition, it would help a lot if you could do a sequential reboot, refreshing all connections. Unplug the power cord of your router/modem followed by your Nest Mini and all other devices. Restarting your phone might also help.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Bahrm]

Thanks but I fixed it by removing my second home from the google home app.

[Dan_A]

Hi Bahrm,

You're the man! I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open up a new thread if you have other questions or concerns.

Kind regards,

Dan