4 weeks ago
Hi,
I have noticed my nest mini, as well as B&O devices with "hey Google" capability, default to playing live versions of many songs instead of the album versions.
Example: if I ask the nest mini to play "Breathe" by Pink Floyd, it plays a live version using Apple Music. If I say play Dark Side of the Moon, it plays the album version of Breathe. There are many examples of the same behavior. Even if i ask it to play the "album version" of "Breathe," it still plays a live recording.
I note that others have complained about the same thing. I have tried unlinking and relinking Apple Music to my account, BTW.
3 weeks ago - last edited 3 weeks ago
Hi Bxwatso,
Thanks for reaching out to the community! I understand your Google Nest Mini (2nd gen) and B&O devices with Google Assistant are playing unintended live versions of songs from Apple Music instead of the album versions. I appreciate the troubleshooting steps you've already taken. No worries, I'm here to help!
To isolate the root cause of this issue, I'd like to know the following:
Please keep me in the loop.
Regards,
Juan
3 weeks ago
1. "OK Google play breathe by pink floyd" plays the live version.
2. system firmware: 491599, cast firmware 3.76.491519
3. USA
thanks,
3 weeks ago
Hi Bxwatso,
Thanks for getting back to me! To continue addressing this inconvenience, let's try asking for a song without including the artist. Please use the following voice command:
Please make sure the Google Nest Mini plays the studio recording of a song, not a live version, regardless of whether it's by Pink Floyd, as this is simply a test.
Please let me know how it goes.
Sincerely,
Juan
3 weeks ago
I did use the voice command "Hey Google, play breathe."
The speaker played "Breathe (2 AM)" by Anna Nalick. It is a studio recording, though (sounds like).
2 weeks ago - last edited 2 weeks ago
Hi Bxwatso,
Thanks for your continued responses! Now that you've got a studio version of a song, let's try to use a different voice command to troubleshoot this inconvenience. Please use the following voice command:
Please let me know if the issue persists, I look forward to your response.
Sincerely,
Juan