Hi Dscottnm,
This is not the experience we wanted you to have and thanks for doing the troubleshooting steps beforehand. Let me help you. A few things: which Nest speakers are we working with? Is it just the Nest Mini? What is the exact error message when reconnecting your Nest Mini?
Changing channels shouldn’t affect your Nest devices and it would help a lot if you could do a sequential reboot first:
- Unplug the power cord of your router followed by your Nest speakers.
- Plug them back in after 3 minutes.
- Restarting your phone might also help.
Once done:
- Open the Google Home app.
- Touch and hold your device's tile.
- At the top right corner, tap Settings > Device information.
- Next to "Wi-Fi," tap Forget. You’ll be taken back to the Home app home screen.
- Follow the setup steps to set up your device on the new Wi-Fi network.
If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.
If you’re not able to control your Wyze smart plugs through their native app then reach out to the Wyze support team to help you out.
Best,
Dan
