Voice actions aren't available for that app message on speaker only

[PZL]

Hello,

I was once able to ask my Google smart speaker to "listen to BBC Radio 4 Extra on BBC Sounds" and it would play without issue but now the Google assistant responds with "Voice actions aren't available for that app". The same command works fine on my tablet though.

Any help would be appreciated.

[Kadven]

Hi @PZL 

Try just asking the smart speaker 'Hey google play BBC Radio 4 Extra'.

This works on mine and it plays fine streaming from the BBC.

[PZL]

Thanks! That worked brilliantly! 

I could have sworn that the play command used to work but whatever.....

[Kadven]

Hi @PZL 

That's good, glad it worked.

Out of interest you got me thinking, since I've never used any 'listen' command on google so thought I would do a bit of searching and from what I can see the 'listen' command seems to be used for playing verbal broadcasts such as podcasts and news broadcasts. No idea if this is new or a change to the system or whether it's always been like this.

Happy listening.

[Dan_A]

Hi PZL,

I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open a new thread if you have other questions or concerns.

Thanks for helping, Kadven.

Best,

Dan