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New wifi unable to connect to speakers

TH77
Community Member
Spoiler
Having recently got a new router I can not connect my Google speakers to it. All the Google advice says to reset WiFi via Google home but that is not available as an option. What should I do?
3 REPLIES 3

Ashepherdson
Silver Product Expert
Silver Product Expert

You would only reset your wifi via google home if you are using the Nest\Google Wifi system, otherwise you will  need to factory reset your speakers, and then set them up again on the new network.  The below link will walk you through the reset process. 

https://support.google.com/googlenest/answer/7073477?hl=en-CA

 

frances
Community Specialist
Community Specialist

Hi All,

 

First, thank you Ashepherdson for answering the question!

 

Hello TH77, just wanted to check in. Do you have any other questions or concerns? Thank you. 

frances
Community Specialist
Community Specialist

Hi All,

 

I have not received any new responses, so I'll go ahead and lock this thread. As always, if you have any other questions or concerns, please feel free to start a new thread and we'll be happy to help.