No Calling Function

[Anoymous]

My Google lenovo alarm clock  first gen won't work with the calling function 

[SoriaD_]

Hello @Anoymous 

Thanks for reaching out to our Nest Community. I really understand this situation with your Lenovo Smart Clock and the calling function; don't worry, I'm here to help you with that.

To better assist, it is important to clarify some details about your unit. Could you help me tell me:

• When did the issue start?
• Is your device completely updated?
• What troubleshooting steps did you try? 
• You see a specific error code when this situation happens? 

Feel free to continue posting; we will work to find a solution for you.

Best Regards,

Douglas.

[Anoymous]

Ever since I bought it at a Flea Market

Completely updated

I just removed the number and put it back but it still didn't work

And I didn't see a issue code

[SoriaD_]

Hi @Anoymous 

Thanks for your reply and the details you provide me. 

This seems to be a problem related to the hardware of the device. I would suggest you contact the brand's technical support to verify if everything that corresponds to your device is working properly.

If you have more questions please let me know.

Best regards,

Douglas.