No radio streaming on Nest Hub 2nd Gen

[Televies]

Hi there 

Since today the Nest Hub 2nd gen all of a sudden doesn't play radio streams anymore.

The Google assistent simply replies it doesn't understand the command. (Hey Google stream BBC 6)

Anyone any idea on what could be the cause and how to solve this?

Thanks in advance.

[GeremiG]

Hi @Televies!

Thank you for posting in the community. I'm sorry to hear your Google Nest Hub (2nd gen) is no longer playing radio streams and that Google Assistant isn't understanding your commands like 'Hey Google, stream BBC 6.' I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

• Does the Google Nest Hub (2nd gen) respond correctly to other types of commands?
• Which radio streaming service do you use?
• Have you performed any troubleshooting steps?
• Is the Google Home app updated?

Please keep me posted. I'll be waiting for your response.

Best regards,
Geremi

[Televies]

Hi Geremi

Thanks for the reply!😎

The Nest reacts to all other commands, it's only the 'stream' that fails

All streams were automatically played through TuneIn.

I tried a soft, hard and factory Reset, result stays the same 😔

All updates are doen.

KR.

[MikeSt_HH]

maybe "play BBC6" instead of "stream BBC6"? (in German it's "spiel BBC6")

Radio still works for me via tunein

Regards

Michael

[Televies]

Hi Michael 

Gave it a try, but no luck 😔

The command used to work fine and as I see other posts stating the same problem, I think it might be a Google-related issue

KR

Paul

[ClifDC]

Same problem here.  "Play" a radio station doesn't work any longer.   The Hub ignores the command.  The mini either ignores the command or says it doesn't understand.  This started happening after Google started shoving the accursed Gemini into these devices.

[Televies]

Hi

Quick update in the issue 

As sudden the 'stream' command stopped working it is accepted again🤔

As of last Friday 'H G, stream BBC 6' works again, and since this morning streaming my favorite Italian radiostation is also possible. 😎

I presume we'll probably never know what really happened, but streaming works 🥳

KR!